Privacy Policy
Last updated: May 28th, 2026
At Cycling Iceberg, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, cyclingiceberg.com, or purchase our book.
1. Who We Are
Cycling Iceberg is the data controller responsible for your personal data.
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- Business Name: Cycling Iceberg (Trade name: cyclocross social)
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- Address: Boezem 43, 4007RA Tiel, The Netherlands
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- Chamber of Commerce (KvK) Number: 91417805
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- Email: cyclingiceberg@gmail.com
2. Data We Collect
We collect and process the following personal data when you interact with our website or place an order:
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- Contact Details: Name, email address, and phone number.
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- Shipping & Billing Info: Physical address for delivery and invoice details.
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- Payment Data: Transaction details processed via our payment partners (Mollie/PayPal). We do not store your full credit card or bank details on our servers.
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- Technical Data: IP address and browser type (collected automatically when you visit the site or submit a form).
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- Communication: Any information provided through our contact form (Gravity Forms).
3. Why We Process Your Data
We use your information for the following legal bases and purposes:
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- Contractual Necessity: To process your pre-order, handle payments, and deliver the book “The Cycling Iceberg” to your address.
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- Legal Obligation: To comply with Dutch tax laws (e.g., maintaining an administration for 7 years).
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- Legitimate Interest: To provide customer support via our contact form and to ensure the security of our website.
4. Data Retention
We do not store your data longer than necessary:
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- Order Information: We are legally required to keep financial and invoice data for 7 years for the Dutch Tax Authorities.
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- Contact Requests: Data submitted via contact forms is kept as long as necessary to fully answer and resolve your inquiry.
5. Third-Party Service Providers
To run our business, we share your data with trusted third parties:
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- Hosting: Coers Online (stores our website and database).
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- Payment Providers: Mollie and PayPal (to securely process your payment in Euro).
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- Shipping & Logistics: Sendcloud, who shares your details with PostNL or DHL to generate shipping labels and Track & Trace updates.
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- Communication: Gmail (Google) for our email correspondence.
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- Website Tools: Gravity Forms (for form submissions).
6. Embedded Content and External Links
Our website may include embedded content (e.g., tweets from X/Twitter). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that content.
Additionally, our site contains links to external platforms like Spotify, Apple Podcasts, and X. We are not responsible for the privacy practices of these external sites.
7. Security and Cookies
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- Security: We use SSL (Secure Sockets Layer) encryption to protect your data during transmission. You can verify this by the “https://” and the padlock icon in your browser.
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- Cookies: Currently, Cycling Iceberg does not use marketing or tracking cookies. However, third-party content (like X/Twitter embeds) may place their own cookies.
8. Your Rights (GDPR)
Under the GDPR, you have the following rights regarding your personal data:
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- The right to access, correct, or delete your data.
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- The right to object to or restrict processing.
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- The right to data portability.
To exercise any of these rights, please contact us at cyclingiceberg@gmail.com. We will respond to your request within 30 days.
9. Complaints
If you believe we are not processing your data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).